The details

Terms & Conditions

Please read these terms carefully. By using this website and placing an order, you agree to them.

1. Website Use

By accessing and using the SMRK Beauty website, you agree to use it lawfully and not in any way that may damage, disable or impair the site or interfere with any other party’s use of it.

2. Product Information

We take care to describe our products accurately. Images are for illustration and slight variations may occur. Skincare results vary from person to person, and our products are not intended to diagnose, treat or cure any condition.

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices at any time before an order is confirmed. Promotional prices apply while stocks last.

4. Payment Methods

Payment is made securely at checkout via accepted debit/credit cards and instant EFT. Orders are only processed once payment has been received and confirmed.

5. Delivery

Delivery is charged at a flat rate of R150 nationwide and is free on orders over R1,500. Orders are dispatched within 1–2 business days. Full details are on our Delivery Information page.

6. Returns

Unopened products may be returned within 7 days, damaged items must be reported within 48 hours, and incorrect items are replaced at our cost. See our Returns Policy.

7. Privacy Policy

Your personal information is handled in line with our Privacy Policy.

8. POPIA Compliance

We process personal information in accordance with the Protection of Personal Information Act (POPIA). We collect only the information needed to fulfil your order and improve your experience.

9. Intellectual Property

All content on this website — including the SMRK Beauty name, logo, text, graphics and images — is the property of SMRK Beauty and may not be reproduced without written permission.

10. Limitation of Liability

To the extent permitted by law, SMRK Beauty will not be liable for any indirect or consequential loss arising from the use of our website or products.

11. Dispute Resolution

In the event of a dispute, we ask that you first contact us so we can resolve the matter amicably. Unresolved disputes will be handled in accordance with South African law.

12. Governing Law

These terms are governed by the laws of the Republic of South Africa.

These terms are a starting template and should be reviewed by a legal professional before publishing.

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